Working with UX: an experiment in process


Photo by: Matt Doucett

The Firefox for Android team is embarking on a new experiment towards improving our already-pretty-great integration of UX design & innovation into our product development process.

We’re doing this by introducing a couple of new & slightly more formal steps to the beginning of our feature definition process:

  1. Brief: collaboratively develop a creative brief (Product & UX)
  2. Brainstorm: create and flesh out a couple of design concepts (UX)
  3. Refine: expand upon & fine-tune those design concepts (UX & Product)
  4. Pitch: present those concepts to the team as a whole to see which concept (or parts of the concepts) we want to explore further (UX & Product)

At this point, we’re back into our regular feature definition & development process, where Product, UX, and Engineering work together to flesh out, iterate on, and build the selected design concepts.

We’re doing this experiment for a couple of reasons.

First, it will simplify and clarify the interaction between Product and UX — UX will always have a solid idea of what Product is looking for in terms of feature innovation and design work, and it will make it easier for Product to clearly provide that direction.

Second, it will make our feature pipeline more efficient — using this expanded process, we believe that we’ll be able to have more features ready for engineering more quickly, so there will always be a healthy and curated backlog of new and interesting projects that both paid and volunteer contributors can pick up and start hacking on.

For now, we’re going start with this experiment with one longer-term feature (exploring the idea of a kid-friendly “flavour” of Firefox for Android), and a few smaller more focused features (TBD). We’re all pretty excited about trying something new around this, and we’ll be blogging our progress and results so you can all follow along.

As always, you can find the Firefox for Android team in the #mobile IRC channel if you have any questions or just want to chat & hang out.

Next post: What our creative brief is going to look like!

3 thoughts on “Working with UX: an experiment in process

  1. Pingback: The Anatomy of a Creative Brief… | dria's weblob

  2. Pingback: Some writing | Deb's Weblog

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